We have issued a voluntary recall of our Whiskware Glass Dressing Shaker. The bottom of the glass bottle can break when the metal agitator strikes the glass bottom, posing a laceration hazard. Therefore, use of this product should be stopped immediately. A joint press release issued by Sundesa and the U.S. Consumer Product Safety Commission is available here. Customer safety and satisfaction are – and always have been – our highest priorities. It is because of these priorities, and out of an abundance of caution, that we have initiated this voluntary recall.
The Whiskware Glass Dressing Shaker has a white plastic combination lid and pour spout and an internal stainless steel, round wire agitator used to mix the shaker's contents. “WhiskwareTM” and a volume measurement scale are written in white letters on the side of the glass bottle. Only glass shakers that measure 8.7 inches tall by about 3 inches in diameter and hold 2.5 cups of liquid are included in the recall. The shaker was sold between July 25, 2016, and January 20, 2017.
This recall applies only to the version of the Whiskware Dressing Shaker that has a glass bottle. Our other products, including the Whiskware TritanTM (plastic) Dressing Shaker, are not affected by this recall.
If you own a Whiskware Glass Dressing Shaker, please follow these steps:
- Request a replacement of your Whiskware Glass Dressing Shaker. Click here or the link below to request a replacement by completing an online form. Please fill out the form completely and accurately. We need the requested information before we can provide you a replacement.
- Return your Whiskware Glass Dressing Shaker. After completing the online form, you will receive an email with a prepaid shipping label for returning your product. The email will also include instructions for packing your glass dressing shaker for return. Please carefully follow the instructions to return the glass dressing shaker properly.
- Receive two Whiskware TritanTM Dressing Shakers as a replacement. Once we receive and process your returned Whiskware Glass Dressing Shaker, we will send you two Whiskware TritanTM Dressing Shakers. Please allow 4–6 weeks for processing and mailing.
If you have questions about whether your dressing shaker has been recalled or about registering for a replacement, please contact us at 801-235-9448 or 855-906-5717 between 9 a.m. and 5 p.m. Mountain Time, Monday through Friday.
Click here to request a replacement of your Whiskware Glass Dressing Shaker.
TritanTM is a trademark of Eastman Chemical Company